At cuci 7, your privacy is more than a legal obligation — it is a core value we uphold. This document clearly explains what data we collect, why we collect it, how we protect it, and what rights you have over your personal data. We believe you deserve to know.
Six core principles that underpin how Cuci 7 manages and protects the personal data of Malaysian players.
All data transmitted between your device and Cuci 7 servers is protected by 256-bit SSL encryption — the same standard used by leading Malaysian banking institutions such as Maybank and CIMB. This means your account information, phone number, email address, and transaction details cannot be read by any unauthorised party while in transit.
Cuci 7 has never and will never sell, rent or trade your personal data to any third party for their commercial purposes. Your information is not an asset we deal in. The sole purpose for retaining your data is to enable us to provide the best online betting experience to you as a valued Malaysian player.
You have full rights to access, correct, transfer or request deletion of your personal data held by cuci 7. Privacy management tools are available directly in your account settings. Data-related requests can also be submitted to our team via email and will be processed within 14 business days.
Cuci 7 only collects data that is strictly necessary for specific purposes — account registration, transaction processing, legal compliance and service improvement. We do not collect excessive data unrelated to the services we provide. This "minimum data" principle is central to how we design our data collection systems.
Your payment details — whether a Touch 'n Go account number, GrabPay, DuitNow, or FPX account — are processed through a secure, certified payment gateway. Cuci 7 does not store your full bank account or e-wallet information on our servers. Only the token required for transaction processing is stored, in fully encrypted form.
Cuci 7 is committed to being transparent about our privacy practices. We clearly inform you of what we collect, why we collect it, and who your data may be shared with under certain circumstances. We update this Privacy Policy whenever there are material changes and notify you via an in-platform notice or the email address you registered with.
Important Note: This Privacy Policy applies to all users of the Cuci 7 platform at cuci7.click. By registering for or using our platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with any provision of this policy, please do not use our platform.
Cuci 7 collects your personal data in several ways throughout your interactions with our platform. We only collect data that is strictly necessary for the stated purposes and do not gather excessive information unrelated to the services we provide.
1.1 Data You Provide Directly
When you register a cuci 7 account or interact with our platform, you voluntarily provide the following data:
1.2 Automatically Collected Data
When you use the cuci 7 platform, our systems automatically record certain technical information required for the platform to operate securely and smoothly:
Sensitive Data: cuci 7 does not collect sensitive data such as health information, political views or religious beliefs. The only exception is data related to responsible gambling — such as self-imposed control limits you set yourself — which is retained to protect your own interests.
Every piece of data we collect at cuci 7 is used for a clear and legitimate purpose. Below is a detailed explanation of how your data is used:
| Purpose of Use | Types of Data Used | Legal Basis |
|---|---|---|
| Account management and verification | Name, email, phone number, password | Contractual fulfilment |
| Processing of deposits and withdrawals | Payment information, transaction details | Contractual fulfilment |
| Identity verification (KYC) | Name, date of birth, identity document | Legal compliance |
| Fraud prevention and security | IP address, log data, transaction history | Legitimate interests |
| Customer support provision | All account data, communication history | Contractual fulfilment |
| Product and platform improvement | Anonymised usage data, analytics data | Legitimate interests |
| Promotional communications (with consent) | Email, phone number | Consent |
| Responsible gambling | Game history, self-exclusion limit data | Public interest |
We do not use your data to make automated decisions that have a legal or similarly significant effect on you without human involvement. All major decisions — such as account suspension or withdrawal rejections — are made following manual review by our team.
Marketing Communications
Cuci 7 only sends you marketing communications if you have given explicit consent during registration or through your account settings. You may withdraw this consent at any time by adjusting your notification settings in your Cuci 7 account or by contacting our support team. Withdrawing consent does not affect any processing that took place prior to the date of withdrawal.
Cuci 7 does not sell, rent, or disclose your personal data to third parties for their own marketing or commercial purposes. However, there are certain circumstances under which your data may be shared with other parties, as described below.
3.1 Third-Party Service Providers
Cuci 7 works with trusted service providers to handle specific aspects of our platform's operations. These providers only receive the data necessary for their specific tasks and are contractually bound not to use it for any other purpose. Categories of providers that may receive your data include:
3.2 Legal Requirements
Cuci 7 may disclose your personal data to the relevant authorities where required by applicable law, court order or direction from a legitimate regulatory authority. In such cases, we will endeavour to notify you in advance unless we are prohibited from doing so by law or court order.
3.3 Business Transfers
Should cuci 7 be involved in a merger, acquisition, asset sale or any form of business transfer, users' personal data may be transferred as part of those business assets. We will provide you with appropriate notice before your data becomes subject to a different privacy policy.
Our Commitment: In all of the above situations, Cuci 7 ensures that any data sharing is carried out with adequate safeguards and only for legitimate purposes. We have never sold your data for profit, and we never will.
Cuci 7 implements comprehensive technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. Our security systems are built on a "defence in depth" principle — multiple layers of security that keep your data safe even if one layer is compromised.
Security Incident Response
Despite all the security measures in place, no system is 100% impenetrable. In the event of a data breach affecting your personal information, Cuci 7 is committed to notifying you within a reasonable timeframe upon becoming aware of the incident, in accordance with applicable legal requirements. The notice will include details about the nature of the breach, the types of data involved, and the steps we are taking to address it.
Your Responsibilities: While cuci 7 maintains strong security on our end, the safety of your account also depends on your own actions. Always use a strong, unique password, never share your login credentials, and enable 2FA for maximum protection.
As a cuci 7 player, you have certain rights regarding the personal data we hold about you. We are committed to making it easy to exercise these rights and will process any request within a reasonable timeframe.
You have the right to request a copy of all personal data we hold about you. This request is processed free of charge within 14 business days.
If your data is inaccurate or incomplete, you have the right to request that we correct it. Basic information can be updated directly in your account settings.
In certain circumstances, you have the right to request the deletion of your personal data. This right is subject to our obligations to comply with applicable laws.
You may request that we restrict the processing of your data under certain circumstances — for example, while we are verifying data accuracy or reviewing your objection.
You have the right to receive your personal data in a machine-readable format and transfer it to another service provider if you wish.
You may object to the processing of your data for direct marketing purposes at any time — and we are required to stop without you needing to provide any justification.
To exercise any of the above rights, submit a written request to our privacy team at support@cuci7.click with the subject line "Privacy Rights Request". Include your full name, cuci 7 username and the type of right you wish to exercise. We will verify your identity before processing the request to protect the security of your data.
Cuci 7 uses cookies and similar tracking technologies to ensure the platform functions correctly, enhance the user experience, and understand how players interact with our services. Below is an explanation of the types of cookies we use.
Types of Cookies on cuci 7
Cookie Management
You can manage and delete cookies through your web browser settings. Most modern browsers such as Chrome, Firefox, Safari and Edge provide options to view, manage and delete cookies. Please note that disabling certain cookies may affect the functionality of the cuci 7 platform and your gaming experience.
Cuci 7 retains your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. The following is a general guide to our data retention periods:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account information | For the duration of the active account | Fulfilment of service contract |
| Financial transaction history | 7 years after the transaction | Financial legal requirements |
| KYC records and identity verification documents | 5 years after account closure | AML legal compliance |
| Game history | 3 years after account closure | Dispute resolution and audits |
| Support communication logs | 2 years after last interaction | Reference and quality improvement |
| Technical log data | 90 days | Security and troubleshooting |
| Anonymous analytics data | 26 months | Platform usage trend analysis |
Once the retention period has expired, or upon your request for deletion (subject to legal exemptions), your data will be securely deleted or anonymised so it can no longer be linked to you. The deletion process uses methods that ensure the data cannot be recovered.
Cuci 7 reserves the right to amend this Privacy Policy at any time in line with changes to our business practices, legal requirements or technological developments. Any material amendments will take effect upon publication of the new version on the platform, and the "Last updated" date at the top of this document will be revised accordingly.
For material and significant changes — such as changes to how we use your data or who we share it with — we will make every effort to notify you directly via an in-platform notice or an email to your registered address. That said, it remains your responsibility to review this Privacy Policy periodically.
Continued use of the cuci 7 platform after any amendments take effect will be considered acceptance of the revised policy. If you do not agree with the changes, you have the right to close your account and request data deletion in accordance with the procedure described in section 5.
Contact Our Privacy Officer
If you have any questions, concerns or complaints regarding this Privacy Policy or how cuci 7 handles your personal data, please reach out to us via:
Language Version: This Privacy Policy is provided in Bahasa Melayu as the primary language and applies to all users of the cuci 7 platform in Malaysia. Should a version in another language exist, the Bahasa Melayu version shall prevail in the event of any inconsistency.
This version of the policy takes effect from December 2026. For any questions or clarifications regarding this policy, please contact our team at support@cuci7.click.
Simple answers to the most frequently asked questions about privacy and data protection on our platform.
Cuci 7 takes your privacy seriously at every step. Register today and enjoy a safe, transparent and fun slots, blackjack, roulette and Sports Betting experience with our Malaysian player community.
⚠️ For players aged 18 and above only. Please gamble responsibly.